Menu

YOUR HEALTH IS
OUR TOP
PRIORITY

MED ONE was born with the sole purpose of offering outpatient medical care as a solution to the necessities of travel insurance companies and/or their individual users.

Available 24/7

RESPONSE CAPACITY

MED ONE ASSISTANCE’S multifaceted services offer 24 hours a days 7 days a week availability.

PROFESIONAL EXPERTS

Our certified and multilingual healthcare team of specialized and professional consultants, follow the highets standards of quality and security.

SERVICE NETWORK

We own a self managed solidified network that allows us to maintain a balance between quality and cost efficiency. Our processes are constantly audited, allowing us to obtain a higher control of the assistances.

Certified Specialist

Our team will provide you with top notch medical care when visiting the island

Quality Assurance:

Quality is at the heart of everything we do. As certified specialists, we adhere to industry standards and best practices to ensure that our work meets the highest quality benchmarks.

Continued Support:

Our commitment to your success extends beyond the completion of a project. We offer ongoing support and maintenance services to ensure that our solutions continue to operate optimally.

Customized Solutions:

We understand that every client is unique, and that's why we take a personalized approach to our services.

OUR SERVICES

House Calls

House Calls

Our certified multilingual healthcare providers are available 24/7, ensuring prompt and comprehensive clinical evaluations for emergencies and routine visits. With nationwide coverage, we prioritize your health and convenience.

Telemedicine

Telemedicine

For minor medical issues, our Operations Center can coordinate telemedicine consultations. Our multilingual doctors (English, Spanish, French) provide accessible care tailored to your needs, wherever you are.

Dental Emergencies

Dental Emergencies

Our extensive network of dental specialists across the country provides professional care using advanced techniques and technology, guaranteeing comprehensive service for all dental emergencies.

Nurse Service

Nurse Service

Passionate about patient care, our specialized team of certified nurse’s offers integral support and healthcare services tailored to meet individual needs, ensuring you receive the best care possible.

Home Medication

Home Medication

We facilitate the delivery of medications for chronic conditions and treatments recommended during home visits or telemedicine consultations, ensuring you have easy access to necessary prescriptions.

Fraud Auditing and Control

Fraud Auditing and Control

We conduct precise analyses of medical claims for insurance companies, leveraging our expertise in national and international travel insurance policies to ensure fair and accurate evaluations.

Hight Cost Assistance Coordination

Hight Cost Assistance Coordination

Our strategic negotiation with local medical providers focuses on transparent and all-inclusive pricing for high-cost treatments, ensuring you receive quality care without unexpected expenses.

At-Home Specialist Doctor

At-Home Specialist Doctor

We offer detailed evaluations and claim assessments for insurance companies, drawing on our extensive knowledge of healthcare costs and travel insurance policies to ensure efficient service.

Legal Assistance

Legal Assistance

We provide consultancy and legal representation for travel insurance companies and their affiliates, offering expert guidance nationwide to navigate complex legal matters.

NATIONWIDE SERVICES

+ 8,844 Cases assisted, throughout the Dominican Republic and The Caribbean region.

More than 42 worldwide partners.

Local Agent For the Biggest Insurance Companies.

Accredited by the Dominican Republic’s Ministry of Public Health.

Professional Liability Insurance.

Our Founders

Dra. Brenda Herrera Marcelino

Chief Operating Officer / Co-Founder

Medical and Assistance Team

+1 (849) 707 0500

bherrera@medoneassistance.com

Alex Rodríguez Serrata

Chief Financial Officer / Co-Founder

Financial and Assistance Team

+1 (809) 299 9223

arodriguez@medoneassistance.com

With Access to

24 HOUR

EMERGENCY

Assistance

Our dedicated team of healthcare professionals is available 24 hours a day, 7 days a week, ready to provide swift and reliable medical support in any urgent situation. Rest assured, our commitment to your well-being extends beyond regular office hours, ensuring that help is just a phone call away, no matter the time or day.

Need Assistance?

Book an Appointment

Services Recipient Says

"The medical service provided was exceptional! The staff was highly knowledgeable and attentive, ensuring a seamless and comfortable experience."

Muller Family

British Citizens

"I was truly impressed by the outstanding medical care I received. The doctors were not only skilled but also empathetic, making me feel well taken care of throughout my treatment."

Martínez Family

NY Citizens

MedOne Assistance

MOA provide medical, health related and administrative solutions through our highly specialized team of health care professionals and consultants, facilitating decision making regarding at site immediate intervention and procedures for medical evaluation.

Copyright © 2023 MEDONE Assistance. All rights reserved.
PRIVACY POLICY